Society Helpdesk · Free Beta

A calmer way for residents and society teams to get things resolved.

Resident access, complaints, evidence, service desk operations and society information — delivered as a lightweight managed module inside QAAR.

Start free See how it works

Housing society and residential community — QAAR **Housing Society / RWA**

Property & Community

Housing Society / RWA

Resident complaints, maintenance helpdesk, QR access points, assets, visitors and community workflows.

Lightweight QR first 2+ relevant modules

01 · Environment

Designed for the places where work actually happens.

A lightweight QR workspace for housing societies and RWAs, starting with resident support and expandable with additional modules.

02 · Scan → Action

Put the workflow at the person, asset, gate, room or service point.

Scan-ready records turn a physical QR point into the right lightweight action without deploying a large system first.

03 · Managed Modules

Install only the capabilities this organization needs.

Modules are built and published by the QAAR platform, mapped to organization type and plan, then made available for organization admins to install.

Property & Community Society Helpdesk

Lightweight resident complaints and maintenance helpdesk for housing societies and RWAs inside the existing QR workspace, with optional passwordless mobile + OTP resident access.

Managed Module Min tier: free

Enterprise Operations Object

Records for miscellaneous objects.

Managed Module Min tier: free

QAAR Capability Center showing active QR record modules

04 · Capability Center

Discover, inspect, install and keep modules current.

Organization admins see the capabilities available to their workspace, including functionality, activation rules, dependencies, plan requirements and release state.

Available Install Functionality Version status

05 · Grow when required

Stay lightweight and add new modules as the workflow evolves.

QAAR remains the lightweight QR layer. Larger operational systems are connected separately only where the organization needs deeper execution.

WorkspaceHousing Society / RWA

Managed ModulesSociety Helpdesk · Object

Expand laterMore lightweight modules can be published centrally

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Resident operations

Purpose-built for the work a housing society actually does.

The resident experience stays lean and mobile-first while staff keep the operational controls in the organization workspace.

Resident Helpdesk

Residents report maintenance or support issues from a focused mobile portal without entering the administration workspace.

Complaint Lifecycle

Service desk teams can review, assign and progress requests while residents see the status of their own complaint.

Passwordless Resident Access

Mobile OTP and trusted-browser access support residents without requiring full organization-user credentials.

Photo & Short Video Evidence

Residents can add image evidence or record a short video while attachments remain protected and tied to the complaint.

Resident Information

Publish maintenance, security, facility, event and urgent information directly to residents.

Multi-Society Identity

One resident contact can belong to more than one society while memberships, units and complaint ownership remain isolated.

Free beta foundation

Use it freely. Measure what matters.

Society complaints are operational records, not normal QR records, so they do not consume the core QR record allowance. During free beta, usage can be metered without commercially limiting residents or complaints.

Complaints — no commercial limit during free beta.

Residents and units — measured, not blocked.

Technical attachment limits remain for platform safety.

Ready when you are

Bring your society service desk online.

Start the Society Helpdesk free during beta and keep resident complaints separate from normal QR record quotas.

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