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Integration concepts for secure QR workflows, protected access, scan handling, and operational events.
Overview
QAAR is designed as a workflow-driven platform rather than a simple QR redirect system. Integrations can be built around record lookup, scan handling, relay workflows, incident support, exports, and organization-aware operations.
Typical integration use cases include branded deployments, controlled access flows, support and incident dashboards, and interoperability with external systems.
Core Resources
- Records
- Scan events
- Incidents and support workflows
- Relay and notification actions
- Evidence and audit events
- Organization-aware deployments
Illustrative Endpoints
GET /scan/<token>
Resolve a public scan entry point and return the correct public-safe view or workflow handoff.
GET /api/incidents
Retrieve incident or operational queue data for command-center style interfaces.
GET /api/incident/<id>/detail
Retrieve richer detail for a specific incident, including status, context, evidence, and action history.
POST /api/incident/<id>/action
Apply a workflow action such as approve, reject, escalate, close, or reopen based on policy and permissions.
POST /api/incident/<id>/evidence
Attach supporting information, files, notes, or operational evidence to an incident record.
Authentication & Policy
Integrations should assume that public scan access, protected field access, support actions, and organization workflows may all follow different permission and policy rules.
In practice, this means public-safe views, authenticated operator actions, and approval-based access flows should be handled as distinct access layers.
Example Response Shape
Future Integration Areas
- Organization-level administration and provisioning
- Webhook-driven incident notifications
- Bulk onboarding and record synchronization
- External support or case-management integrations
- Analytics and reporting pipelines